People Are Talking

I just want you and your boss to know how much you are appreciated – and how much this business is appreciated! I love that I can recommend these cute little hideaways to my clients and feel confident that they are staying at a wonderful place and will be taken care of! You make it easy and make me look good!!! -- Independent Travel Agent

"Just wanted to let you know that my clients just came back raving about their hotel stay. Thanks for all of your help. You are two for two this summer. Thanks for helping me shine to my customers." -- Virtuoso Agent

"Thanks as always, seriously, for putting together these very special hotels. Ten times better than big boxes."

"I have discovered Small & Elegant Hotels and look forward to the opportunity to work with you in the future"

"Just wanted to send you a little thank you for the two reservations you made for us. You hit a home run!!!! Both locations were exceptional and I would highly recommend them to any of your clients. You will defininitely hear from us on our next European vacation. Thanks again for your great company."

"Thanks as always, seriously, for putting together these very special hotels. Ten times better than big boxes. -- (travel agent)

"I wanted to tell you that I really like your new website and I especially like the documents you sent for my clients - the travel guide is really neat and very professional looking! I especially liked the flea market shopping tips...that's the kind of thing that really sets you apart from any others...and our clients recognize that!"

"My wife and I had a wonderful vacation in Italy using your hotels through our travel agent"

"I have discovered Small & Elegant Hotels and look forward to the opportunity to work with you in the future"

"I will definitely contact you when we make a decision. You will be the one we choose to use as we've always had good experiences with your company."

"We just arrived home as planned and all astir from the stimulation I had been seeking. It was a great trip and we wanted to thank you for making it happen." -- (Paris client)

"The four couples that you helped me with for Rome, Tuscany and Florence this fall loved all the properties. I wanted more details...but, they were all just glowing about their trip and just kept saying it was perfect. Thank you!!!!!!" -- (from a travel agent)

"I wanted to let you know that we had an incredible time in Paris, and we loved our apartment. It was just exactly what we were seeking. It's on a quiet street, with beautiful light and views from the windows, in exactly the area I wished to live in. The bed was very comfortable and we had everything we needed in the aprtment. I won't hesitate to recommend you to friends for help seeking high-end lodging. And we'd love to go to Italy, so I will be in touch when we're able to do so."

"We have friends who have used your service and rave about the quality and value of your properties."

"Love the newsletter, and the new product you have."

"I love your web site. Don't ever remove me from your email list because you never know when I'll step up to the "elegant plate". "I talked directly with you a few years ago and you were a great help. Keep the hotels coming"

"Thanks for keeping me up to date! I've stayed at a number of your recommended properties and have never been disappointed in any way. Keep up the great work!"

"Just wanted to say again how much I appreciate your fine service. Small & Elegant is my favorite company to work with!"

"We were referred to you by a friend who swears you guys are the best in the business."

"Your response time is immediate and exceptional and I certainly hope to have the opportunity to call you often as time goes on."

"I really enjoy your web site. I have been on dozens of sites over the past month and yours is one of the better ones. Very easy to navigate, excellent descriptive component for the properties you represent, and the photographs assist with getting a sense of what each property is like."

"Much thanks, you all are a blessing to us agents."

"The work has become easier over the years, and more rewarding, because I have been able to identify the very best suppliers, like Small & Elegant"

"I will use your services in the future. I appreciate all of your time working with me-certainly we will meet again"

"I recommend to all of the agents to use your service! You really go above and beyond, and a pleasure to deal with!"

"Thanks for saving us money on the euro with excellent rates and a place to stay!"

"Your professionalism and helpfulness were truly appreciated. I have passed your website and e-mail to a friend of mine who is traveling to Paris next month. Thanks again for everything"

"My clients raved about the five property that I sent them to. Raving reviews! Such a unique and wonderful experience, they said the trip was heaven and everything they expected and more"

"I appreciate your follow-up. I will continue to praise your services." -- Virtuoso Agent

"I always think of your company for my Europe clients!" -- Virtuoso Agent

"I love what we have done together. Recommend you to everyone I talk to."

"We've used your recommendations for European hotels over the years and have found them all to be very good. This has made our trips memorable and enjoyable."

"Thank you for your efforts. We were most impressed with your diligence and professionalism"

"Your service was outstanding"

"Thanks for all of your help Bonnie. You have a nice staff also. Very accommodating when I call." -- Virtuoso agent

"I just have to tell you that I have been a huge fan of your Small and Elegant Hotels for a long time, and have consulted your catalog and now your website many times."

"I have told many of my friends how wonderful it is to work with you and your staff."

"I love your properties. The couple I had stay in your places in Florence, Tuscany and Rome were delighted with every choice. Thanks for all of the work you do investigating."

"Now that the dust has settled following my return to reality, I wanted to take a moment and thank you and your staff for helping us make our recent trip to Italy such a success. All of the hotels we stayed in were perfect - great locations, great rooms and very helpful staff."

"So happy to stay in Small Italian hotels instead of the inpersonal hotel chains!"

"I have loved your updates and you are finding wonderful "digs"."

"You are lighting fast, you were working on this as I was aking for it and our e-mails crossed!"

"You guys are great. Your web site is always excellent ! Love doing business with you."

"I could not have picked better hotels and the four we booked through you: Villa Scacciapensieri, Crossing Condotti, Albergo Villa Marta and Antica Torre di Via Tornabuoni. The interiors were beautiful - lovely and so special. The locations were superb. The staff at each hotel was so caring and personal and definitely made this trip the best. Thanks big time for making our vacation so very special. We will use Small & Elegant Hotels forever."

"We have worked with your company a few times in the past, and have loved the hotels that you sent us to. Thank you."

"Once again, I say to your company, YOU DO GREAT WORK." Thank you so much for your help with booking the Rome hotel and arraning transfers. I look forward to receiving your packet...very nicely done. These days no one mails documents and gives service that Small and Elegant does. Thank you!"

"We just got back from our time in Provence. I wanted to let you know that everything was wonderful. The house suited us perfectly--very informal, with plenty of room, a great kitchen and very comfortable, spacous bedrooms. Ther service was excellent. Thanks very much for arraning it for us."

"Thank you for your wonderful suggestions. This is why I always come to you first!"

"I just talked to my client and this was the best trip of her life (and she has had some unbelievable trips over the years)! She was pleased that you all were so effiicient in getting problems squared away. They loved the chefs that cooked for them. They becamse very close to them and they came back and visited with them several times. They did lots of sightseeing. They hired a boat for Capri for the day, had a trip near Pompei to the black buffalo Mozarella Factory, some wine tastings - you name it, they did it. Her transfer driver to and from the airport was right on time with the perfect vehicle for all that luggage. Thank you again for being so understanding and kind in helping me to make this dearm come true for her and the family. She said they had the BEST villa in Italy!"

"Many thanks for everything... Looking forward to receiving the confirmation. Small and Elegant Hotels is indeed the way to go!"

"We have been using your travel service for many trips to Europe, and you have never steered us wrong"

We are home from Paris and had a wonderful time. We were very happy with La Clef Louvre. It was a perfect location and the accommodations were very nice. Robert was wonderful. He knew that we would have a long time to wait to get into our room so he gave us a short tour (WWI airfield and Basilica St. Denis) on our way into the city. He is very charming and helpful. He also is very complimentary of you. Thank you so much for the help you gave us to make this trip special. Robert wished me happy birthday and the hotel had a small box of nuggets in our room with a birthday wish. How nice of you to alert them to my special day. -- Judy W.